Refund policy

● Order Cancellations

We do not accept order cancellations due to customer circumstances.
Thank you for your understanding.

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● Returns, Refunds, or Exchanges Due to Customer Circumstances

We do not accept returns, refunds, or exchanges for reasons attributable to the customer.

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● Refunds Due to Product Defects or Malfunctions

Eligibility Period: Within 365 days from the date of product arrival
Conditions: Regardless of whether the product has been used or not, please contact us by phone or email within the eligibility period.
Return Shipping: Please return the item via cash-on-delivery (collect shipping) after contacting us in advance.
Remarks: If a replacement product cannot be arranged (e.g., out of stock), we may issue a refund instead. Thank you for your understanding.