Description based on Specified Commercial Transactions Law

Distributor: Gillsee (Operator: MONOGI Co., Ltd.)

General Manager of Operations: Representative Director Kazuki Akutsu

Address: 133-0054 Takane Building 1F, 24-9 Kamishinozaki 4-chome, Edogawa-ku, Tokyo

email address:info@gillsee.com

For further information:https://gillsee.com/pages/contact
Phone number: 050-1726-6934

Sales price

Based on the price displayed on each product page.
The displayed price includes consumption tax.

Required fees other than the product price

·postage
・For overseas shipping, customs duties and import fees may apply (at the customer's expense).

payment method

・Credit card payment
・PayPal
・Other payment methods offered by Shopify

Payment period

Payment is confirmed when you place your order.

Product delivery time

We will ship your order based on the standard shipping times listed on each product page.
Delivery times vary depending on the destination area and delivery method.

Delivery method of the product

・Domestic delivery: Yamato Transport, Sagawa Express
・International shipping: FedEx, DHL, Japan Post, etc.

Returns, exchanges and defective products

If the product is defective, damaged, or delivered incorrectly, please contact us within 14 days of receiving the product.
We will exchange, return or refund the product at our expense.

Return period

We will only respond if you contact us within 3 days of receiving the product.

Return shipping fee

・If the product is defective or faulty: Our company will bear the cost
・Returns due to customer reasons: Customer pays the cost

Refund Policy

Once the returned item arrives at our company and we have checked the contents,
Refunds will be processed in accordance with our company regulations.
The refund method will depend on the payment method you used.